Account Name: Ovens Valley Insurance Brokers
BSB: 063546
Account Number: 10166153
Payment Reference: (use the invoice number as the payment reference)
Mail bottom portion of invoice with your cheque payable to:
Ovens Valley Insurance Brokers
PO Box 383 MYRTLEFORD VIC 3737
Please call 03 5752 1151 to pay by card.
A surcharge of 0.80% is applicable to all credit card transactions
Some insurers offer the flexibility to pay by the month. Please speak to our team to see if this option is available for your policies. If so, we will need your bank details in the form of account name, BSB and account number.
If you wish to pay your premium by monthly instalments, please advise so we can organise an application with Elantis Premium Funding. This is a flexible and convenient method to pay insurance premiums although terms and conditions apply. It allows you to pay your insurance premiums monthly rather than by one upfront payment freeing up your cash flow management to use elsewhere within your business.
Payments can be made in office
47 Clyde St MYRTLEFORD
Insurance policies can be very multi-faceted, and the cheapest policy will not always meet all of your needs. Sometimes what is omitted from a policy is as important as what is included, and the cheapest option may miss a risk that you cannot afford to self-insure.
Whilst price is definitely an important factor, the whole point of insuring your property is to protect yourself. So, it's more important to have the right cover.
Lodging a claim is relatively straight forward. You simply need to call us on 03 5752 1151, or fill out the claim form here. Our team is trained and more than happy to assist in the claims process to ensure you receive everything you are entitled to. You should contact them as soon as possible after a loss event occurs, so that no time is lost.
A Financial Services Guide (FSG) must be given to a potential client by a licensee as soon as practicable. It sets out information about how we do business.
It documents the standard basis on which we act for the client, provides all statutory notices and other information required by law and explains how we will handle your business.
An insurance broker can save you time, money and worry. Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, a qualified broker can do the same with your insurance.
A direct insurer will not offer you advice they will simply recommend the product they sell, how do you know this product is right for you?
An insurance broker’s foremost duty is to his or her client. An insurance broker works for you. That’s the reason.
Contact us and tell us about your complaint. We will do our best to resolve it quickly. If your complaint is not satisfactorily resolved within 21 days, please contact Steve Prince on 03 5715 9705.
You can click here on the feedback link to put your complaint in writing. We will try and resolve your complaint quickly and fairly.
OVIB Pty Ltd is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to the AFCA. AFCA provides fair and independent financial services complaint resolution that is free to customers. The AFCA can be contacted at:
Australian Financial Complaints Authority,
GPO Box 3, Melbourne, VIC 3001
1800 931 678
info@afca.org.au
www.afca.org.au
